Frequently
Asked
Questions

Our technicians will diagnose your aircond first to confirm where is the damage. Once we have diagnosed the problem, we will quote you for any further repair work required. Upon your confirmation, we will proceed with the repair work.

• 1 Unit = 45 minutes
• 2 Unit = 1 hour 10 minutes
• 3 Unit = 1 hour 30 minutes
• 4 Unit = 2 hours
• 5 Unit = 2 hours 30 minutes
• 30 minutes for any extra unit to be added

• 1 Unit = 15 minutes
• 2 Unit = 30 minutes
• 3 Unit = 45 minutes
• 4 Unit = 1 hour
• 5 Unit = 1 hour 15 minutes
• 15 minutes for any extra unit to be added

• Basic service - once in every 2-3 months
• Chemical service - once in every 6 months or once a year if the usage of the unit 2 to 6 hours a day

Recommended 1 to 2 days in advance. It depends on the slot availability.

On your outdoor unit, there is a label stating your aircond model number and other details. You can find the type of freon filled in your aircond in that label.

Wall-mounted aircond units are placed on a wall at a high level. Most common wall mounted are split aircon.

Yes we do and you can even pay in installments. Contact us for more clarification on 1300 139 111.

Yes. All our quotes and site surveys for new installations are free of charge.Contact us for a free site visit on 1300 139 111.

We do provide aircon water leak repair. Usually aircond water leak is due to blocked drain pipe. We're also able to solve water leak issue together with our chemical service package.

Overhaul time is 2 hours per unit. If 3 and more aircon then 1 hour and 30 minutes each aircon.